Frequently Asked Questions
Find answers to the most common questions about CPSShield call protection, TCPA violations, and your rights. If you don't see your question, contact our support team.
Everything You Need to Know
Quick answers to the questions we hear most often from our users.
CPSShield is a comprehensive call protection service that helps you identify, document, and take action against unwanted calls. Our technology screens incoming calls, logs violations, and provides you with court‑ready evidence to pursue legal action if needed. Learn more on our about page.
Getting started is simple. Sign up for an account, activate your phone line, and our system begins screening calls immediately. You'll have access to your dashboard where you can view all logged calls and violations.
CPSShield identifies and blocks robocalls, scam calls, spoofed caller IDs, telemarketing violations, and any calls that violate the Telephone Consumer Protection Act (TCPA).
Absolutely. Your privacy and security are our top priorities. We never share or sell your personal information to third parties. All data is encrypted and stored securely. See our Privacy Policy for full details.
Yes. CPSShield partners with experienced TCPA attorneys who can review your evidence and advise on potential claims. Most attorneys work on contingency, meaning they only get paid if you win.
CPSShield offers flexible pricing plans starting at $4.99 per month. We believe everyone deserves protection from unwanted calls, so we keep our pricing affordable and transparent. Visit our pricing page for all options.
Not at all. CPSShield operates through your online dashboard with no software installed on your phone and no changes to your carrier settings. You continue to use your phone normally.
Call screening begins immediately after you activate your line. You'll see blocked calls and logged violations in your dashboard within minutes of activation.
CPSShield provides comprehensive protection against telemarketing calls and robocalls with real-time screening, automatic blocking, and documentation of TCPA violations to help you stop unwanted calls. Learn more about our benefits.
The Telephone Consumer Protection Act (TCPA) is a federal law that restricts telemarketing calls, robocalls, and unsolicited text messages. It requires telemarketers to maintain Do Not Call lists and limits auto-dialed calls. CPSShield helps you document TCPA violations for potential legal action. Learn more about TCPA.
The National Do Not Call Registry is a free service where you can register your phone number to reduce unwanted telemarketing calls. Telemarketers are required to check the registry and avoid calling registered numbers. CPSShield automatically syncs with the DNC registry and documents violations when telemarketers call illegally.
Yes! CPSShield offers a Family Plan that includes 3 premium phone lines. This allows you to protect your entire family with one account. View our Family Plan for more details.
While CPSShield blocks the vast majority of unwanted calls, no system is 100% perfect. If a scam call does get through, you can log it manually in your dashboard. Our system will analyze the call and add it to your violation log for potential legal action.
Yes! We offer a 7-day free trial so you can experience CPSShield's powerful call protection before committing. No credit card is required to start your trial. Start your free trial today.
Still have questions?
Our support team is here to help. Reach out to us anytime and we'll get back to you quickly.
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